1. It is mandatory for all selected representatives of MUVP to attend volunteer briefing(s) held prior to the commencement of respective event(s)/ activity slot allocation(s) to be informed of and updated on duty requirements and conditions.
2. Punctuality is an imperative and an indispensable fundamental with regard to volunteer duty of a representative of MUVP. It is advised to arrive early to gather before volunteering starts.
3. In the event a representative is unable to be present for volunteer duty, they are to inform the respective MUVP Head of Department (HOD) at least 1 day prior to the respective event/ activity slot allocation so that the NGO involved can be informed of their absence in good time.
4. A general dress code should be adhered to when representing MUVP: no extensively revealing clothing (such as half-tops that leave the abdomen bare and clothing considerably above the knee area).
5. Circumspect behaviour as to not offend norms of Malaysian culture is expected of representatives of MUVP at all times.
6. The use of any kind of offensive language (i.e. any blatant and/ or metaphorically abusive and/ or obscene statements) is strictly forbidden when representing MUVP- be it either in the company of fellow representatives or, especially, when on duty. It is essential that representatives of MUVP maintain the highest standard of professionalism and be respectful at all times.
7. The imposing of any religious and political ideologies on the community they serve or fellow representatives of MUVP is strictly prohibited. If encountered, the representative is expected to halt the proceeding of the situation tactfully.
8. No consumption of food and/or beverages while on volunteer duty within the facility a student is volunteering at.
9. No intake or carrying of alcoholic beverages prior to and during volunteer duty (including the lunch break).
10. The possession and use of any kind of illegal drugs prior to and during volunteer duty or at any other time that places any individual at risk is strictly prohibited. The Monash University Volunteer Program is held accountable by the administration of Monash University which is under the decree by the government of Malaysia against the possession of illegal drugs.
11. Make no promises to any individual from the community you are serving without prior approval from MUVP as this may be not be expedient with MUVP and if the activity does not come to pass, will threaten the credibility of MUVP.
12. Representatives of MUVP or any other organizations requesting the use of MUVP resources and/ or materials must first inform the respective MUVP Head of Department.
13. No volunteer can be accompanied by MUVP representatives not allocated and friends and other persons not affiliated to MUVP to respective NGO’s/ projects.
14. No slumbering or naps during volunteer duty.
15. No inappropriate physical contact (such as and including caressing, groping, beating etc.) with any individual within the community served and fellow representatives of MUVP.
16. Taking of photographs by volunteers at any time during volunteer duty is strictly prohibited unless given such a responsibility by executive members of MUVP. Please confirm with the representatives of the NGO if it is allowed.
17. For any queries, grievances and concerns about the NGO and/or their volunteer programme, representatives of MUVP should contact the respective Head of Department. In the event the respective HOD is unreachable, the distressed representative should contact another MUVP executive member for assistance. By no means should any representative attempt an open discussion and/or negotiation regarding any sort of matters with the NGO unless informed to do so by their MUVP Point of Contact.
18. MUVP will not be held liable for any damages and/or losses resulting from personal arrangements made between a representative(s) and the NGO
19. As a representative of MUVP, students agree to honour confidentiality pertaining to matters regarding the community they serve, information shared by members of the community and sensitive happenings witnessed and are expected to adhere to and maintain professionalism and respect. Therefore there should be no divulging of knowledge with parties outside the student’s respective volunteer community. The right to privacy of the community must be defended at all times.
1. It is mandatory for all selected representatives of MUVP to attend volunteer briefing(s) held prior to the commencement of respective event(s)/ activity slot allocation(s) to be informed of and updated on duty requirements and conditions.
2. A minimum of 80% attendance for the duration of the volunteering period within a semester is required to be eligible to receive the MUVP certificate. Selected representatives of MUVP must be aware that arriving 15 minutes after the given volunteering time for a period of 3 sessions will be marked as one absent on their timesheet.
3.Punctuality is an imperative and an indispensable fundamental with regard to volunteer duty of a representative of MUVP.
4. In the event a representative is unable to be present for volunteer duty, they are to inform the respective MUVP NGO Liaison Officer at least 2 days prior to the respective event/ activity slot allocation so that the NGO involved can be informed of their absence in good time.
5. A general dress code should be adhered to when representing MUVP: no extensively revealing clothing (such as half-tops that leave the abdomen bare and clothing considerably above the knee area).
6. Circumspect behaviour as to not offend norms of Malaysian culture is expected of representatives of MUVP at all times.
7. The use of any kind of offensive language (i.e. any blatant and/ or metaphorically abusive and/ or obscene statements) is strictly forbidden when representing MUVP- be it either in the company of fellow representatives or, especially, when on duty. It is essential that representatives of MUVP maintain the highest standard of professionalism and be respectful at all times.
8. The imposing of any religious and political ideologies on the community they serve or fellow representatives of MUVP is strictly prohibited. If encountered, the representative is expected to halt the proceeding of the situation tactfully.
9. No distribution of any food or beverages to those under your care while on volunteer duty.
10. No consumption of food and/or beverages while on volunteer duty within the facility a student is volunteering at.
11. No intake or carrying of alcoholic beverages prior to and during volunteer duty (including the lunch break).
12. The possession and use of any kind of illegal drugs prior to and during volunteer duty or at any other time that places any individual at risk is strictly prohibited. The Monash University Volunteer Program is held accountable by the administration of Monash University which is under the decree by the government of Malaysia against the possession of illegal drugs.
13. Make no promises to any individual from the community you are serving without prior approval from MUVP as this may be not be expedient with MUVP and if the activity does not come to pass, will threaten the credibility of MUVP.
14. Gift Giving that has not been approved by MUVP to the community you are serving while on duty is strictly forbidden. This includes the giving of such items as even ‘sweets’ and candy.
15. Representatives of MUVP or any other organizations requesting the use of MUVP resources and/ or materials must first inform the respective MUVP Head of Department.
16. No exchange of hand phone numbers with members of the community you are serving as a volunteer. Contact numbers may only be given to officials of the NGO if requested.
17. No volunteer can be accompanied by MUVP representatives not allocated and friends and other persons not affiliated to MUVP to respective NGO’s/ projects.
18. No slumbering or naps during volunteer duty.
19. No inappropriate physical contact (such as and including caressing, groping, beating etc.) with any individual within the community served and fellow representatives of MUVP.
20. Taking of photographs by volunteers at any time during volunteer duty is strictly prohibited unless given such a responsibility by executive members of MUVP.
21. For any queries, grievances and concerns about the NGO and/or their volunteer programme, representatives of MUVP should contact the respective Head of Department. In the event the respective HOD is unreachable, the distressed representative should contact another MUVP executive member for assistance. By no means should any representative attempt an open discussion and/or negotiation regarding any sort of matters with the NGO unless informed to do so by their MUVP Point of Contact.
22. MUVP will not be held liable for any damages and/or losses resulting from personal arrangements made between a representative(s) and the NGO.
23. As a representative of MUVP, students agree to honour confidentiality pertaining to matters regarding the community they serve, information shared by members of the community and sensitive happenings witnessed and are expected to adhere to and maintain professionalism and respect. Therefore there should be nodivulging of knowledge with parties outside the student’s respective volunteer community. The right to privacy of the community must be defended at all times
